Top 5 Workplace Trends 2020
The modern workplace is constantly evolving, especially right now, as we are going through what some are calling the 4th industrial revolution. It is therefore important to keep up with the trends to avoid the risk of falling behind in concern to modernization. These changes will certainly have an impact that goes beyond the workplace, by influencing and powering economic changes, technological developments and automation. For this reason we have compiled a list of the top 5 workplace trends for 2020, which will help you get an insight into the modern workplace and how to create a work environment tailored to the needs of the modern worker.
Robots & Humans in the Workplace
When robots started entering the workplace, many were scared that would mean many jobs would be put at risk. However, people have now realized that was not the case at all and have now embraced the technology, as humans and machine are coexisting harmoniously. In fact, even though reports on the effect of their work is conflicting, there is a general consensus on how the benefits are superior to the negative effects: AI-powered machines are helping us make faster decisions, improve operational efficiency and reduce costs. Robots are meant to free up time for employees, who can now focus on the more emotion reliant jobs and be more productive. Robots are not going anywhere, it is estimated that by 2025 nearly 1 Billion users will rely on AI-powered assistants.
In the past decade, business communication has reached a whole new level of efficiency. If we just think about the fact that at the beginning of this millenium emails and phones were at the center of communication, whereas now instant messaging, social media and chat apps are dominating business communication, we can see how these technologies improved and got so much faster and more efficient. Also the introduction of video conference softwares has transformed business communication forever for remote teams. However all this innovation has his up and down sides. In fact, despite productivity being boosted up to 22%, employees are now burdened by the pressure of constantly having to answer messages. There is a communication overload. In 2020, businesses will be looking for tools that can help them organize their conversations, in order to easily be able to distinguish useful conversation by ones that matter less.
The workplace is changing and so is the traditional office-centric idea of where we are supposed to work. This is due to multiple reasons: first being the advancement of tech, which allowed to improve time-management, introduced communication softwares and employee productivity software; the second is the rise of new generations, which enjoy the freedom and flexibility that comes with remote work. The rise of remote work has also been proven to help employees in making their personal and professional life coexists, according to statistics, in fact, most remote workers are working moms.
GenZ Entering the Workforce
By 2020 36% of the global workplace will be made by GenZ young adults. The past generational transitions, from Baby Boomers to GenX and then to Millennials, has gone easy and this is because their work habits and attitudes where relatable and now to different (despite what some people say.) However with GenZ we will experience something very different. This is the first generation which has been raised with the advanced modern technology we know today. GenZ employees will expect to find workplaces that are embracing technology and using software tools instead of outdated traditional practices. 2020 will have to be the time for workplaces and also for smaller businesses to modernize themselves, their work environment and also adjust the way new employees are trained, since old school training methods will not work for GenZ.
Focus on Soft Skills
Once again we need to emphasize how change will remain constant, due to the attention given to digital transformation. We have already been seeing how, in the past few years, some job roles have completely transformed and others have disappeared, to make room for new ones. The issue, however, is that despite these changes the focus has stayed on hard skills and in 2020 that will change. Soft skills, like analytical skills, communication and leadership, will be the most important and most useful skills for both employers and employees. These are the skills that help facilitate human connection, in a world where the hard skills are being more and more automated.
Every year comes with new ideas and new trends and a year like 2020, where we find 4 different generations having to co-exists in the workplace, can’t be any different. Change will and needs to happen, both for the employers and the employees. The employers will need to keep up with the trends and make sure to expand their skill set while also staying open minded to the demands and experiences of new, younger, employees. Whereas the employees should keep on self educating and upwork in order to be able to meet the rapidly changing demands of the workplace.